Beauty Roulette Return Policy
Return and Refund PolicyReturnsOur policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t accept your return or offer you a refund.All returns require a return authorization.
Email us at [email protected] with full details to request your return authorization and further instructions.
We respond to all emails within one business day, not including holidays and weekends.
You may also call us at (xxx)-xxx-xxxx.
A Free Pre-Paid return shipping label will be provided for all orders damaged or lost in-transit. Tracking is provided on all orders and we do not refund any orders that the carrier shows as delivered on their tracking reports.For all other returns, ablank shipping label with our return address will be provided for customers returning for a refund. This is not a pre-paid label.Customers may not cancel their order after shipment because they did not win the contest or for buyer’s remorse.You may return your order upon receipt at your expense, subject to our return policies. If your item is damaged or lost in transit, contact us for a return authorization and we’ll send you a pre-paid return shipping label.Unless the item is damaged or lost in transit, to be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on these policies. We do not offer exchanges. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.We do notrefund any shipping charges unless the item was damaged or lost in-transit.
Please allow up to two weeks for the return to arrive and be processed, at which time a refundwill be made. If you wish to inquire about your return please email [email protected] We reserve the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.
Return AddressAfter you have a return authorization, you should mail your product to: BeautyRoulette, Inc., RETURN CENTER, 15402 N. Nebraska Ave, Ste 100, Lutz, FL 33549.
Contact information:Email: [email protected] answer emails within one business day, not including holidays and weekends.Phone: (xxx) xxx-xxxx –9:00 to 5:00 PM EST.